
Redesigning Exceptions, Approvals and Handoffs Before Workflow Automation
A practical method for mapping real workflows, testing controls, defining handoffs and resolving exceptions before automation begins.
Practical intelligence for accountable AI programmes.
Redesign tasks, rules, hand-offs, exceptions, approvals and evidence before automating them.

A practical method for mapping real workflows, testing controls, defining handoffs and resolving exceptions before automation begins.
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Ten topics covering the full life of an AI programme, from first use case to retirement.